Analyze Your VoIP Traffic
in Real Time
VoIP Traffic Analysis Tools
CallMonTM is a unique proprietary real-time traffic analysis tool developed by Telinta, included as a standard part of our cloud-based softswitch solutions. Telinta developed CallMon to help VoIP service providers monitor key metrics for their business. CallMon allows Telinta customers to instantly analyze key statistics and spot trends to quickly identify issues and make changes.
Telinta customers can easily display data using customizable graphics, with drill-down capabilities to hone in on key metrics. With CallMon, your data becomes a tool to help make fast business decisions that can improve your profitability and increase customer satisfaction. CallMon enables you to see how your business is performing – right now.
CallMon is the perfect complement to our comprehensive reporting done both on-demand or scheduled as needed. We put the data you need to make informed decisions based on real data.
Key Features
- Tracks profits per minute
- Monitors Average Length of Calls (ALOC) and Average Success Rate (ASR)
- Identifies poorly-performing termination providers via real-time ASR reports
- AJAX (Asynchronous JavaScript and XML) based tool
- Real-time complement to Telinta’s scheduled and on-demand reporting
Frequently Asked Questions
VoIP Business Metrics in Real Time!
How does it work?
CallMon (short for Call Monitor) is a unique traffic analysis tool that lets you measure in real time both network performance metrics and financial metrics. With CallMon, you can not only measure your own performance, but also that of your VoIP Termination providers. This cloud-based tool is run from Telinta’s web-based Administrative Portal, without needing to install any software. As part of Telinta’s standard solution, it is available to our customers at no additional cost. This real-time analysis tool can be used in addition to our comprehensive on-demand and scheduled reporting for your Wholesale VoIP Termination business.
How do you benefit?
In order to run a successful VoIP business, you need to make decisions that help your business to grow. Having the information you need for smarter data-based decisions gives you a competitive advantage. CallMon lets you see how your business and your carriers are performing “right now” without waiting for scheduled reports. This can help you make decisions on how to route your VoIP traffic, and how to set your prices. Financial metrics can help you determine your profits and costs per minute, per customer, per carrier, and more. Technical metrics can also impact your customer satisfaction.
Want to get started?
Telinta gives you a cloud-based solution to analyze your VoIP traffic in real time. When you become a Telinta customer, you have access to our complete portfolio, including CallMon and much more. We retain our customers with reliable service, and not with time-bound contracts. Telinta’s service agreements are month-to-month, so you are not locked in. We offer comprehensive training to help you get started, and 24x7 live technical support, every day of the year. Need help getting started with CallMon? Our engineers will be happy to help you, any time you need.